🔒 Last Updated: January 2026

I1win Privacy Policy — How Your Data Is Kept Safe

Everything you need to know about how your personal data is kept safe at i1win — what we collect, how it's stored, and who it's shared with — all explained in plain English.

Effective: 1 January 2026 256-bit SSL Secured
256-bit
SSL Encryption
No Sales
Data Shared with Third Parties
30 Days
Deletion Timeframe
GDPR
Standards Compliance
6 Months
Security Audit
24/7
Data Monitoring
i1win

In brief: i1win never sells your data to third parties. Your information is used solely to operate the service and ensure security. Full details are provided below.

1

Introduction & Scope

This Privacy Policy i1win's website, mobile app, and all related services. When you create an account on i1win, browse the site, or use the app, certain information is naturally collected. This policy explains what that information is, why it is collected, and how it is used.

I1win believes transparency is the foundation of any relationship. That is why this policy is written in plain, accessible language rather than legal jargon, so every user can clearly understand what happens to their data.

By using the platform, you agree to this Privacy Policy. If the policy is updated, the revised date will be reflected on this page and, where necessary, you will also be notified by email.

2

What Information We Collect

i1win Data is collected in two ways — information you provide directly, and information collected automatically as you use the platform.

What you provide directly:

  • Name, email address, phone number (collected at registration)
  • Date of birth (for age verification)
  • Residential Address
  • Photo of national ID or passport (for KYC verification, where applicable)
  • Payment method details (bKash/Nagad number — not full account credentials)

Automatically collected information:

  • IP address and device information (operating system, browser version)
  • Your activity on the platform — which pages you visited and how long you spent on them
  • Login Time & Date
  • Gaming & Betting History
  • Transaction Records
  • Cookie & Session Data

For payments, i1win never stores your full bank details or mobile banking PIN. All payment processing takes place on bKash and Nagad's own secure servers.

3

Purpose of Data Use

i1win The information collected is used for the following purposes:

Data Type Purpose of Use Legal Basis
Name, email, phone Account Registration & Communication Contract Performance
Date of Birth Age Verification (18+) Legal Obligations
NID / Passport KYC Verification & AML Compliance Legal Obligations
IP & Device Information Fraud & Abuse Prevention Legitimate Interest
Gaming History Service Improvement & Responsible Gaming Legitimate Interest
Email Promotional Communications (with consent) Consent

Only the data necessary for each specific purpose is used. Data is never used beyond its stated purpose.

4

Who Your Data Is Shared With

i1win Your data is never sold. It may be shared only in the specific circumstances and with the specific parties outlined below:

  • Game Providers: Providers such as Evolution Gaming and Pragmatic Play receive only the minimum session data needed to run games — not any personally identifiable information.
  • Payment Providers: Necessary information is shared with bKash and Nagad to complete transactions. This is a standard part of the payment process.
  • Regulatory Authority: If licensing authorities request data through a valid legal process, i1win is obligated to provide it.
  • Security Provider: Limited data may be shared with third-party security specialists during investigations into fraud or money laundering.

Your data is never shared with any party outside the list above. All third parties with whom data is shared are contractually bound to uphold privacy standards equivalent to those of i1win.

5

Data Retention & Protection

All data stored on i1win's servers is protected with AES-256 encryption. TLS 1.3 is used during transmission — the highest industry standard currently available.

What i1win does to keep you secure:

  • Penetration testing conducted by an external cybersecurity firm every six months
  • Passwords are stored using bcrypt hashing — even if the server were compromised, recovering the actual password would be impossible.
  • 24/7 automated security monitoring — unusual activity is flagged and detected instantly.
  • Data backups are stored on separate encrypted servers
  • I1win staff are granted access only to the data required for their specific role.

How Long Is Your Data Retained? Data for active accounts is retained until the account is closed. After closure, data must be kept for up to 5 years as required by AML and licensing regulations. It is then permanently deleted. Upon personal request, data will be deleted within 30 days to the extent permitted by law.

6

Cookies & Tracking Technologies

i1win's website and app use cookies. Cookies are small text files stored on your device. They do not steal your identity — they primarily help the site function correctly and improve your overall experience.

Types of cookies i1win uses:

Essential Cookies Performance Cookies Functional Cookies Security Cookies
  • Essential Cookies: Maintains your login session, similar to a shopping cart — disabling these cookies will prevent the site from functioning properly.
  • Performance Cookies: Helps identify which pages cause the most issues — used to improve the site.
  • Functional Cookies: Remembers your language preference and layout settings.
  • Security Cookies: Detects unusual activity such as simultaneous logins from multiple devices in the same session.

You can disable non-essential cookies through your browser settings, though some features may not function as intended.

7

Your Rights

I1win complies with international data protection standards. As part of this, you have the following rights:

Right to Access
You can request to see what information i1win holds about you. You will receive a response within 30 days of your request.
Right to Rectification
If your name, address, or any other details are incorrect, you can request a correction.
Right to Erasure
After your account is closed, you may request deletion of any data we are not legally required to retain.
Right to Object to Processing
You can opt out of marketing emails at any time.
Data Portability
You can request a download of your data in a standard format (CSV/JSON).
Right to Restrict Processing
In certain cases you can request that the use of your data be restricted — contact support to do so.

To exercise any of these rights, email us at support@i1win.click. Please describe the type and nature of your request clearly.

8

Protection of Minors

i1win i1win strictly does not serve anyone under the age of 18. If a minor's data has been collected unintentionally, a parent or guardian should contact support@i1win.click — all associated data will be deleted immediately and the account will be closed.

If a parent or guardian suspects their child is using i1win, please contact us immediately. Requests of this nature are never put on hold.

9

International Data Transfers

I1win's servers are operated in international data centers, which means your data may be stored outside Bangladesh. Regardless of where it is held, i1win ensures that equivalent security standards are maintained at all times.

Standard Contractual Clauses (SCC) are used for data transfers outside the European Union — a recognized safeguard under GDPR.

10

Policy Changes & Contact

This Privacy Policy may be updated from time to time. For any significant changes, i1win a notice will be posted on the platform and sent to your registered email. Continued use of the platform after any changes will be considered acceptance of the updated policy.

For any questions or requests regarding the Privacy Policy:

  • Email: support@i1win.click
  • Live Chat: chat button at the bottom-right corner of the platform
  • Response Time: typically within 24 hours

🛡️ i1win's Security Commitment

Six layers of protection i1win uses to keep your data secure

Bank-Grade Encryption

All your data is stored with AES-256 encryption and transferred via TLS 1.3 — the same technology used by major international banks. Even a quantum computer would not be able to read your data.

No Sale of Data

I1win never sells your personal information to advertisers or data brokers. This is not just a policy statement — it is a legally binding commitment made with i1win's partners.

Regular Security Audits

Every six months, an independent cybersecurity firm conducts a full audit of i1win's systems. Any vulnerabilities found are addressed as the highest priority. A summary of the audit report is available upon request.

Limited Access Policy

No i1win employee can access your complete data all at once. Staff in each department can only view the information relevant to their specific role. This policy significantly reduces the risk of internal data leaks.

Data Breach Notification

In the unlikely event of a data breach, the relevant regulatory authority and all affected users will be notified within 72 hours, as required by law. Transparency here is not optional — it is mandatory.

GDPR Compliance

Bangladesh does not yet have strict data protection legislation equivalent to GDPR. However, i1win voluntarily adheres to European standards — because we believe our users deserve nothing less.

Frequently Asked Questions

Answers to common questions about privacy and platform use

There are a few straightforward fixes for this. First, check whether the app is waiting for an update — on Android, go to File Manager, download the latest i1win APK from your profile page, and install it; your existing data will not be affected. On iOS, open the App Store, search for i1win, and tap Update if the button appears. If the app will not open at all, try a force-close first — on Android go to Settings → Apps → i1win → Force Stop, then relaunch. If a cache issue is the cause, go to Settings → Apps → i1win → Storage → Clear Cache (do not delete data, only clear the cache). If the problem persists, restart your phone. If there is a genuine bug in the app, report it to i1win support — a patch update typically arrives within 24 hours. In the meantime, you can open i1win.click in your mobile browser and access all features there.

When a match is cancelled or abandoned, i1win's policy is to refund the full bet amount. This is an automated process — the funds are typically returned to your balance within a few hours of the cancellation announcement. A few things worth knowing: for a single-event bet, you receive a full refund. For a parlay covering multiple events, if one event is cancelled it is treated as a "draw" or "push" and the remaining events are settled as normal — the entire parlay is not voided. If a match is postponed (not cancelled), i1win generally waits 72 hours; if the match does not start within that window, the bet is voided and your stake is refunded. For live bets, if a match is abandoned mid-game, settlement may be based on the score at the time of stoppage. Full details for each scenario are covered in i1win's Betting Rules.
🔒 Your Data Is in Safe Hands

Play with peace of mind — your data and money are both safe at i1win

You've read the Privacy Policy and understand how your security is handled. Join with confidence — get a 100% bonus on your first deposit.

No Data Sales
Never, Nowhere
256-bit
Encryption Protection
GDPR
International Standards
Within 30 days
Data Deletion
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